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Quality is our top priority!

Service Process


Every project is thoughtfully managed from start to finish by one of our experienced project managers. Your translation will be translated by a qualified and experienced translator; following delivery, there will be a 15-day-revision period guarantee.

Send us the translation files for quote
Step1. Send us the files for quote
Send us the files by email or through our Quote Request Form
Translation quote offered
Step2. Quotation offered
We will send you a quote as soon as we receive your files
Quote confirmation and payment
Step3. Quote confirmation and payment
Send us a P/O to confirm the price, delivery date and payment terms. We will issue the invoice and when it is returned, the contract with the payment is considered established.
Translation project launch
Step4. Project launch
We will confirm upon the receipt of the payment, and send you a notice as we commence the work.
Translator assignment
Step5. Translator assignment
The document is translated by one native, educated, experienced and industry specific translator.
Proofreading and editing process
Step6. Proofreading and editing
Edited and proofread by a second, separate equally qualified translator. Processed through our internal quality control system before being returned to the client.
Customer approval
Step7. Customer Approval
Customer’s approval of translation text
DTP process
Step8. DTP
The proofread materials are passed to our DTP specialist, who creates target language replicas of the materials (including font and page formatting, graphic localization, etc.).
Translation document delivery
Step9. Document delivery
Your documents will be delivered in the previously specified format and on the date.
Translation service guarantee
Step10. Service Guarantee
We provide 100% responsibility guarantee and 15-day-revision period guarantee without any additional fee.