
Service Process
Every project is thoughtfully managed from start to finish by one of our experienced project managers. Your translation will be translated by a qualified and experienced translator; following delivery, there will be a 15-day-revision period guarantee.
Step2. Quotation offered
We will send you a quote as soon as we receive your files
Step3. Quote confirmation and payment
Send us a P/O to confirm the price, delivery date and payment terms. We will issue the invoice and when it is returned, the contract with the payment is considered established.
Step4. Project launch
We will confirm upon the receipt of the payment, and send you a notice as we commence the work.
Step5. Translator assignment
The document is translated by one native, educated, experienced and industry specific translator.
Step6. Proofreading and editing
Edited and proofread by a second, separate equally qualified translator. Processed through our internal quality control system before being returned to the client.
Step7. Customer Approval
Customer’s approval of translation text
Step8. DTP
The proofread materials are passed to our DTP specialist, who creates target language replicas of the materials (including font and page formatting, graphic localization, etc.).
Step9. Document delivery
Your documents will be delivered in the previously specified format and on the date.
Step10. Service Guarantee
We provide 100% responsibility guarantee and 15-day-revision period guarantee without any additional fee.


